技术服务
  • 11, GXY AP07 can't be booted.
  • 1. Make sure the GXY AP07 is fully inserted into the car's power outlet.
    2. Check if the cigarette outlet voltage whether is 9-26V.
    3. Try GXY AP07 in another socket or a different vehicle.

  • 22, The microphone does not work or the caller does not hear the user.
  • 1. Please enter the device settings of the Bluetooth connection of the mobile phone. Under the paired devices list, open the setup menu for the paired GXY AP07 and make sure your device is connected to the phone and media audio.
    2. Make sure the audio channel of the call is Bluetooth
    3. If the above troubleshooting does not solve the problem, please contact customer service.

  • 33 The music cannot be played when the smart phone is paired with the GXY AP07.
  • 1. Make sure your phone Bluetooth is connected to the phone and media audio of the GXY AP07.
    2. Make sure the audio channel of the music player is Bluetooth.
    3. Make sure that the FM transmitter and FM radio on the car are at the same frequency.
    4. Make sure the car audio is loud enough.
    5. Check your phone media volume.

  • 44 Unable to play music using USB flash drive.
  • 1. Please make sure the U disk is in the correct format (FAT, FAT32, exFAT)
    2. Please check if the music in the USB flash drive is in the correct format (.mp3 .wma .flac .wav)
    3. Please check if there are software such as installer in U disk, try to save only .mp3 .wma .flac .wav files in these formats.
    4. Please check if you have inserted the USB flash drive into the correct USB port without the IQ icon.

  • 5如何让GXY应用程序保存我的停车位置?
  • 1.打开GXY Charger应用程序连接到您的设备。

    2.将GXY Charger应用程序设置为在后台“始终工作”。

    3.当你关掉你的车时,GXY AP07会自动关机。 一旦GXY Charger充电器应用程序与GXY AP07断开连接,它将激活手机的GPS以记住位置。 如果您的点烟器在发动机关闭时继续提供电源,GXY Charger应用程序将记录蓝牙断开连接时的位置。

    4.当GXY Charger应用程序成功记录位置时,您会收到通知:“获得停车位置”。注意:您的手机必须启用GPS才能使用此功能.GPS追踪器不适合在多层停车场中寻找车辆车库。

    5.当你需要找到你的汽车时,打开你的GXY Charger应用程序,确保你的智能手机平躺,以获得更准确的方向

  • 66 Why is there static electricity when playing music?
  • 1. GXY AP07 is also an FM transmitter that can transfer music directly from your mobile phone to your car's speakers for cars that don't support Bluetooth.
    2. Try selecting an unoccupied frequency (white noise) to avoid interference and enjoy clear music.
    3. If your city does not have a free frequency, it is almost impossible for any transmitter to produce perfect audio due to interference. However, the GXY Smart Charger Car Kit uses the CSR Bluetooth solution to maximize the quality of music playback.

  • 7GXY AP07蓝牙已启用,但手机连接不上。
  • 1.确保GXY AP07处于配对模式。
    2.确保手机蓝牙连接的是“GXY AP07”。
    3.确保您的手机是等待连接的唯一设备。
    4.拔下GXY AP07将其关闭,然后将其重新插入插座。
    5.关闭并重启手机蓝牙,重新启动设备或尝试连接另一台设备

  • 8GXY AP07上的USB 端口不能给设备充电
  • 1.确认2个端口是否同时不能充电,请尝试拔下GXY AP07并重新插入车载点烟口;
    2.尝试使用不同的USB电缆,或尝试为其他设备充电

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